Frequently Asked Questions (FAQs)
1. How do I place an order on Yieldera?
Simply browse our categories, select your product, add it to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details.
2. What payment methods do you accept?
We accept secure payments via Paystack, Flutterwave, bank transfer, and credit/debit cards. All transactions are encrypted and safe.
3. How long does delivery take?
Delivery within Lagos usually takes 1–3 business days. For other cities in Nigeria, please allow 3–7 business days depending on your location.
4. Can I return a product if I’m not satisfied?
Yes. You may request a return within 7 days of receiving your order, provided the item is unused, in original packaging, and meets our return policy criteria. Check our [Return Policy] for details.
5. What should I do if I received a wrong or damaged item?
Please contact our support team within 48 hours of delivery at tradeynlcs@gmail.com with photos of the issue. We’ll resolve it as quickly as possible.
6. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to check the delivery status with our logistics partners.
7. How can I contact customer service?
You can reach us via:
📧 tradeynlcs@gmail.com
Our team is available Monday to Saturday, 9:00 AM – 6:00 PM.